Shipping policy

Order Processing Times

Our orders are processed within 1-2 days business days. We appreciate your patience while we prepare your order. Once your order has been processed, you will receive a confirmation email with your tracking number. 

Where We Ship To

Our company is based in Vancouver in Canada 🍁

We ship to:

• Canada
• Mainland United Kingdom and Northern Ireland
• Ireland
• Europe
• Australia
• New Zealand  

If you are unable to check out your order, it could be that your region in which you live has been turned off in our shipping options. If you would like to place an order please reach out to our Customer Service Team for them to provide you with a shipping cost and to unlock your region - sales@conceptualhairtools.com

We offer FREE Worldwide shipping on orders of $120 CAD before taxes and over.

 

 

Shipping Times

We offer Worldwide shipping with our Partner Carriers APC Logistics and PostNL . Please allow 4-21 business days for delivery. Tracking will be provided for most Countries but not all. 

Customs, Duties and Taxes

Conceptual Hair Tools INC  is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).